Retail Sales Associate - Gift Shop (Swing)

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits

401K retirement

Tuition reimbursement

Paid vacation

Holiday pay

Weekly prizes

Career development

Free daily meal

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV, seeks a Retail Sales Associate for The Shoppes at Atlantis. You will greet guests, assist with purchases, provide knowledgeable product guidance, and process transactions in a high-end shop environment.

Join a team focused on exceptional guest service, attractive benefits, and ongoing training, in a luxury setting with Coach, Michael Kors, and other premium brands. Candidates must be 21+ with a professional appearance.

Qualifications

• Guest service experience in a retail or hospitality setting.
• Ability to handle transactions and cash accurately.
• Knowledge of products and ability to suggest items to guests.

Responsibilities

• Greet guests with a warm welcome and assist with purchases.
• Provide courteous, upscale shopping experiences for guests.
• Assist guests with product knowledge and recommendations.
• Process transactions and cashiering with accuracy.
• Maintain shop appearance, displays, and inventory.
• Demonstrate excellent communication and guest service skills.
• Work effectively in a high-volume, fast-paced environment.
• Follow Atlantis Service Standards and policies.
• Perform other assignments as directed by management.

Skills

Guest service

Cashier skills

Product knowledge

Upscale retail

Communication

Inventory control

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview:

Come join Team Atlantis! We are currently accepting applications for Retail Sales Associate in our upscale shop. The Sales Associate at The Shoppes at Atlantis, is a customer service-oriented sales role. This role assists guests with purchases, cashiering, stocking, and overall presentation of the store. The Shoppes at Atlantis, has a Sundry Shop, Boutique Shop, and a Luxury shop, featuring high-end name brands such as Coach, Michael Kors, and more.

Responsibilities:

• Greet all guests with a warm and friendly welcome.
• Provide a courteous, and upscale shopping experience for our guests.
• Assist guests with product knowledge and offerings.
• Process transactions, and cashiering, money handling skills.
• Maintain shop appearance, including cleanliness, displays, and inventory.
• Excellent communication and guest service skills.
• Ability to work in a high volume, fast paced environment.
• Maintain usage of all Atlantis Service Standards.
• Other assignments as assigned my management.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications:

• Must be at least 21 years old
• Alcohol Awareness card required
• Know inventory and be able to suggest merchandise to our guests.
• After 60 days, must be able to contribute an acceptable % of sales to help meet sales goals as established by budget

***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.