Retail Sales Associate – Flexible Schedule & Growth Perks

New Balance Athletics, Inc.; Wilmington (DE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Mentorship programs

Employee discount

Job summary

New Balance Athletics, Inc. is seeking Retail Sales Associates in Brandywine, DE to deliver exceptional customer service and expert product knowledge. You will represent the brand, guide customers through the purchase journey, and contribute to a positive store environment.

The role emphasizes guest service, teamwork, accurate fitting, promotions awareness, and maintaining a tidy, well-stocked floor while upholding safety standards.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift and move items up to 50 lbs with assistance.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor neat, organized, and well stocked.
• Attach/detach security tags and report shrinkage and security violations; follow safety procedures.

Skills

Customer service

Verbal communication

Team player

Cash handling

Math skills

Flexible schedule

Job description

New Balance Athletics, Inc. is seeking Retail Sales Associates in Brandywine, DE to deliver exceptional customer service and expert product knowledge. You will represent the brand, guide customers through the purchase journey, and contribute to a positive store environment.

The role emphasizes guest service, teamwork, accurate fitting, promotions awareness, and maintaining a tidy, well-stocked floor while upholding safety standards.