Retail Sales Associate – Flexible Schedule & Growth

New Balance Athletics; Brandywine (DE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Parental leave

Associate discount

Job summary

New Balance Athletics in Brandywine, DE is seeking a Retail Sales Associate to deliver exceptional customer service and product guidance in a fast-paced environment.

In this role you will help customers select and try on products, process transactions, and keep the store floor organized. The position is hourly with benefits and may require weekends and holidays. Regular pay range starts at $15.00 per hour, up to $20.15 per hour depending on experience and location.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance if necessary; stand for extended periods; climb stairs occasionally

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Verbal communication

Team player

Cash register familiarity

Basic math

Physical stamina

Weekend/holiday availability

Tools

Cash register

Job description

New Balance Athletics in Brandywine, DE is seeking a Retail Sales Associate to deliver exceptional customer service and product guidance in a fast-paced environment.

In this role you will help customers select and try on products, process transactions, and keep the store floor organized. The position is hourly with benefits and may require weekends and holidays. Regular pay range starts at $15.00 per hour, up to $20.15 per hour depending on experience and location.