Seasonal Retail Associate - Fast Checkout & Customer Care

Michaels; Hampton (VA); Presencial; USD 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401(k) with employer match

Medical coverage

Vision coverage

Descripción de la vacante

Michaels in Hampton, VA is seeking a Store Associate to help customers shop, locate products, and provide friendly, solution-focused assistance throughout the store. You will handle a fast checkout with accurate cash handling, enroll customers in rewards programs, and support omnichannel services like Buy Online Pick Up In Store and Ship From Store.

This role involves unloading trucks, stocking shelves, executing planograms, maintaining in-stock conditions, and upholding safety and shrink

Formación

• Retail and/or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide solutions.
• Provide a fast checkout experience; execute cash handling to standards.
• Educate customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance; manage returns/go back.
• Perform SISO and AD set duties as assigned.
• Support shrink and safety programs.

Conocimientos

Customer service

Cash handling

Retail sales

Store operations

Descripción del empleo

Michaels in Hampton, VA is seeking a Store Associate to help customers shop, locate products, and provide friendly, solution-focused assistance throughout the store. You will handle a fast checkout with accurate cash handling, enroll customers in rewards programs, and support omnichannel services like Buy Online Pick Up In Store and Ship From Store.

This role involves unloading trucks, stocking shelves, executing planograms, maintaining in-stock conditions, and upholding safety and shrink