Retail Sales Associate - Fashion & Customer Experience

EXPRESS; Byron Township (MI); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Medical, Rx, dental and vision

401(k) and Roth 401(k) with Company匹配

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for Grand Rapids Outlets. The role focuses on providing an outstanding in-store shopping experience while assisting with stocking, cleaning and merchandising tasks.

Responsibilities include maintaining a neat sales floor, processing transactions efficiently, and promoting credit and loyalty programs to customers. Part-time associates may access benefits and eligibility details as outlined by the company.

Qualifications

• High School diploma or equivalent required.
• 0–2 years of relevant retail experience; minimum 6 months.
• Proficient with iPad and POS/registers; ability to use technology on the sales floor.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting rooms, and stock room.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Address customer service issues and communicate resolutions to store management.
• Drive credit and loyalty program participation.
• Perform other essential functions as directed by supervisor.

Skills

Customer service

Retail experience

Communication skills

Team collaboration

Education

High School or Equivalent

Tools

iPad

POS system

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for Grand Rapids Outlets. The role focuses on providing an outstanding in-store shopping experience while assisting with stocking, cleaning and merchandising tasks.

Responsibilities include maintaining a neat sales floor, processing transactions efficiently, and promoting credit and loyalty programs to customers. Part-time associates may access benefits and eligibility details as outlined by the company.