Retail Sales Associate — Fashion & Customer Experience

EXPRESS; Sunbury (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 
+

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Express merchandise discount

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate to join our Columbus Outlets team. You will provide a great in-store shopping experience and assist with stocking, cleaning, and tasks while delivering on the customer experience model.

Responsibilities include maintaining a clean sales floor, processing transactions quickly, and promoting credit and loyalty programs. Availability includes nights/weekends in a fast-paced retail environment.

Qualifications

• Education: High School or Equivalent.
• 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Retail sales

Communication

Teamwork

Education

High School diploma or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate to join our Columbus Outlets team. You will provide a great in-store shopping experience and assist with stocking, cleaning, and tasks while delivering on the customer experience model.

Responsibilities include maintaining a clean sales floor, processing transactions quickly, and promoting credit and loyalty programs. Availability includes nights/weekends in a fast-paced retail environment.