Retail Sales Associate – Multi-Brand Fashion

EXPRESS; Branson (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 48

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX is seeking a Retail Sales Associate to join our team at Branson Outlets. The role focuses on delivering a great in-store shopping experience and assisting with stocking, cleaning, and folding merchandise.

The position supports a customer-focused environment, with responsibilities including processing transactions efficiently, guiding customers through our loyalty programs, and assisting with store operations as needed.

Qualifications

• Education: High School or Equivalent.
• 0-2 years of relevant job experience – minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Tech-savviness

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX is seeking a Retail Sales Associate to join our team at Branson Outlets. The role focuses on delivering a great in-store shopping experience and assisting with stocking, cleaning, and folding merchandise.

The position supports a customer-focused environment, with responsibilities including processing transactions efficiently, guiding customers through our loyalty programs, and assisting with store operations as needed.