Retail Sales Associate — Fashion & Customer Experience

Express; Metairie (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

401(k) and Roth 401(k) with Company  %

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for our Lakeside store to deliver a great in-store shopping experience for customers while assisting with stocking, cleaning, and merchandise presentation.

As part of the EXPRESS/Bonobos brand family, you will follow store SOPs, handle transactions quickly, and help drive credit and loyalty programs. Availability for nights and weekends is required; prior retail experience is preferred.

Qualifications

• High School diploma or equivalent required.
• 0-2 years retail experience with at least 6 months preferred.
• Proficient with iPad and point-of-sale registers.
• Able to work nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Keep the sales floor, checkout, fitting room and stock room clean and organized.
• Follow company policies to ensure safety of all associates and customers.
• Assist with product launch changes per SOP.
• Provide a great customer experience.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer service issues and communicate resolutions to management.
• Encourage participation in credit and loyalty programs.
• Other essential functions as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Technology proficiency

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for our Lakeside store to deliver a great in-store shopping experience for customers while assisting with stocking, cleaning, and merchandise presentation.

As part of the EXPRESS/Bonobos brand family, you will follow store SOPs, handle transactions quickly, and help drive credit and loyalty programs. Availability for nights and weekends is required; prior retail experience is preferred.