Retail Sales Associate — Fashion & Customer Experience

Express & Bonobos; Bellevue (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) and Roth 401(k) with Company 24

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Bellevue store to deliver a great in-store shopping experience. You will assist customers, stock and maintain a clean sales floor, and support with handling transactions.

The role requires availability nights, weekends and non-business hours, with a friendly, team-oriented approach and a commitment to customer service excellence. Full- and part-time opportunities may be offered with benefits.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Retail experience

Communication

Teamwork

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Bellevue store to deliver a great in-store shopping experience. You will assist customers, stock and maintain a clean sales floor, and support with handling transactions.

The role requires availability nights, weekends and non-business hours, with a friendly, team-oriented approach and a commitment to customer service excellence. Full- and part-time opportunities may be offered with benefits.