Retail Sales Associate — Exceptional Service & Benefits

West Elm; New York (NY); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits

Job summary

West Elm, a brand within Williams-Sonoma, Inc., is seeking a Sales Associate to deliver exceptional customer service and assist customers with merchandise, gifts, and special orders. You will contribute to achieving sales goals in a fast-paced, specialty retail environment.

Ideal candidates have 1-2 years of customer service or retail sales experience, with strong communication and product knowledge to connect customers with the right solutions.

Qualifications

• 1-2 years customer service experience.
• Retail sales experience preferred.
• Ability to learn product features and benefits.

Responsibilities

• Provide sincere, friendly customer service and drive sales.
• Assist customers with services including gift wrap, registry, and special orders.
• Process POS transactions accurately and efficiently.
• Maintain visual merchandising and store cleanliness.

Skills

Customer service

Sales

Communication

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

West Elm, a brand within Williams-Sonoma, Inc., is seeking a Sales Associate to deliver exceptional customer service and assist customers with merchandise, gifts, and special orders. You will contribute to achieving sales goals in a fast-paced, specialty retail environment.

Ideal candidates have 1-2 years of customer service or retail sales experience, with strong communication and product knowledge to connect customers with the right solutions.