Retail Sales Associate - Elevate Every Customer Moment

EXPRESS; Scranton (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with Company match

Job summary

EXPRESS Viewmont is hiring a Retail Sales Associate to deliver a great in-store shopping experience. You will help with stocking, cleaning, folding merchandise and assisting customers while maintaining store standards.

Applicants should have high school diploma or equivalent, 0-2 years retail experience preferred, and be available nights, weekends, and non-business hours. Proficiency with iPad and POS systems is a plus; team-oriented and communicative.

Qualifications

• Education: High School or Equivalent is required.
• 0-2 years of relevant job experience; minimum 6 months preferred.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further – communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

iPad

POS system

Education

High School or Equivalent

Tools

iPad

Registers

Job description

EXPRESS Viewmont is hiring a Retail Sales Associate to deliver a great in-store shopping experience. You will help with stocking, cleaning, folding merchandise and assisting customers while maintaining store standards.

Applicants should have high school diploma or equivalent, 0-2 years retail experience preferred, and be available nights, weekends, and non-business hours. Proficiency with iPad and POS systems is a plus; team-oriented and communicative.