Retail Sales Associate — Elevate Customer Experience

EXPRESS; Eagan (MN); On-site; USD 15,332 - 29,136; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with company 4%

Merchandise discount

Paid time off

Job summary

Express is seeking a Retail Sales Associate to join our team in Minnesota. The role focuses on delivering an outstanding in-store experience, assisting customers, stocking and maintaining clean sales areas, and processing transactions accurately.

You will support product launches, participate in loyalty programs, and collaborate with teammates to meet store goals. This position requires availability for nights, weekends, and non-business hours, and compliance with physical requirements.

Qualifications

• High school diploma or equivalent.
• 0–2 years of relevant retail experience, with a minimum of 6 months.
• Proficient in using technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends, and non‑business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing customer wait time.
• Resolve customer service‑related issues positively and communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Perform other essential functions as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

iPad

POS registers

Job description

Express is seeking a Retail Sales Associate to join our team in Minnesota. The role focuses on delivering an outstanding in-store experience, assisting customers, stocking and maintaining clean sales areas, and processing transactions accurately.

You will support product launches, participate in loyalty programs, and collaborate with teammates to meet store goals. This position requires availability for nights, weekends, and non-business hours, and compliance with physical requirements.