Retail Sales Associate - Elevate Customer Experience

EXPRESS; Mashantucket (CT); On-site; USD 2,252,000 - 2,955,000; Part time

Benefits offered by this job

Medical, pharmacy, dental and vision >

401(k) and Roth 401(k) with Company / 

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

EXPRESS Foxwoods is seeking a Retail Sales Associate to join our team at the Foxwoods store. You will provide a great in-store shopping experience for customers and assist with stocking, cleaning, folding merchandise, and related tasks.

Ideal candidates have high school or equivalent education, 0–2 years of retail experience, and are available for nights and weekends. Proficiency with iPad and registers is preferred.

Qualifications

• Education: High School or Equivalent.
• 0-2 years of relevant job experience, minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets availability criteria including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication skills

Team collaboration

Retail experience (preferred)

Education

High School or Equivalent

Tools

iPad

Registers

Job description

EXPRESS Foxwoods is seeking a Retail Sales Associate to join our team at the Foxwoods store. You will provide a great in-store shopping experience for customers and assist with stocking, cleaning, folding merchandise, and related tasks.

Ideal candidates have high school or equivalent education, 0–2 years of retail experience, and are available for nights and weekends. Proficiency with iPad and registers is preferred.