Retail Sales Associate — Elevate Customer Experience

EXPRESS; Town of Texas (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with Company 0%

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate at Katy Mills to deliver an exceptional in-store experience for Express customers. You will assist with stocking, cleaning, folding merchandise, and other duties to keep the shop looking inviting.

The role requires basic tech proficiency (iPad, POS) and availability including nights and weekends. Experience in retail is preferred; training will be provided where needed.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Skills

Customer service

Verbal communication

Team collaboration

Education

High School or Equivalent

Tools

iPad

POS Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate at Katy Mills to deliver an exceptional in-store experience for Express customers. You will assist with stocking, cleaning, folding merchandise, and other duties to keep the shop looking inviting.

The role requires basic tech proficiency (iPad, POS) and availability including nights and weekends. Experience in retail is preferred; training will be provided where needed.