Retail Sales Associate – Elevate Customer Experience

Express; Albuquerque (NM); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

401(k) with company match

Learn & Earn incentive

YouDecide voluntary benefits

Job summary

Express Coronado store in Albuquerque is seeking a Retail Sales Associate to deliver a great in-store shopping experience and assist with stocking, cleaning and merchandising.

Qualifications include High School or equivalent, 0–2 years retail experience, proficiency with iPad and POS, and availability nights/weekends.

Benefits include merchandise discounts, PTO and a 401(k) with company match; must be authorized to work in the United States.

Qualifications

• Education: High School or Equivalent.
• 0–2 years of retail or customer service experience; minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Able to work nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait time.
• Positively resolve customer service-related issues and escalate when needed.
• Drive credit and loyalty member programs by explaining benefits.

Skills

Customer service

Retail experience

Communication

Teamwork

Technology familiarity

Education

High School or equivalent

Tools

iPad

POS / Registers

Job description

Express Coronado store in Albuquerque is seeking a Retail Sales Associate to deliver a great in-store shopping experience and assist with stocking, cleaning and merchandising.

Qualifications include High School or equivalent, 0–2 years retail experience, proficiency with iPad and POS, and availability nights/weekends.

Benefits include merchandise discounts, PTO and a 401(k) with company match; must be authorized to work in the United States.