Retail Sales Associate — Elevate Customer Experience

EXPRESS; White Hall (AL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate for the Lehigh Valley Express store to deliver an engaging in-store shopping experience. You will assist with stocking, cleaning, folding merchandise and operate the checkout with speed and accuracy.

The role requires a high school diploma, 0–2 years in retail, and comfort using iPad and registers. Availability includes nights and weekends; benefits include medical, 401(k), merchandise discount, paid time off and parental leave.

Qualifications

• High School diploma or equivalent.
• 0–2 years of retail experience (minimum 6 months).
• Proficient with iPad and checkout registers.
• Availability including nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of all associates and customers.
• Assist with product launch changes according to SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing wait times.
• Resolve customer service issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits.
• Other tasks as directed by supervisor.

Skills

Customer service

Verbal & written communication

Team collaboration

Technology proficiency (iPad, POS)

Education

High School diploma or equivalent

Tools

iPad

Registers

Job description

PHOENIX is seeking a Retail Sales Associate for the Lehigh Valley Express store to deliver an engaging in-store shopping experience. You will assist with stocking, cleaning, folding merchandise and operate the checkout with speed and accuracy.

The role requires a high school diploma, 0–2 years in retail, and comfort using iPad and registers. Availability includes nights and weekends; benefits include medical, 401(k), merchandise discount, paid time off and parental leave.