Retail Sales Pro — Deliver Great Customer Experiences

EXPRESS; Hershey (CA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate to join the Express store in Hershey Outlets. The role focuses on delivering a great in-store shopping experience, assisting with stocking, cleaning and folding merchandise, and supporting store operations.

Qualifications include a high school education, 0–2 years of experience, and proficiency with iPad and POS registers. Availability includes nights and weekends; physical ability is required.

Qualifications

• High School or equivalent required.
• 0–2 years of relevant experience (minimum 6 months).
• Proficient with iPad and store registers.
• Availability including nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room and stock room.
• Follow safety policies for associates and customers.
• Assist with product launches per SOP.
• Deliver a great customer experience and drive loyalty programs.
• Process transactions quickly and accurately to minimize wait times.
• Resolve customer issues and escalate when needed.
• Engage customers in credit and loyalty programs.
• Perform other duties as directed by supervisor.

Skills

Customer service

Communication skills

Teamwork

Technology proficiency

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate to join the Express store in Hershey Outlets. The role focuses on delivering a great in-store shopping experience, assisting with stocking, cleaning and folding merchandise, and supporting store operations.

Qualifications include a high school education, 0–2 years of experience, and proficiency with iPad and POS registers. Availability includes nights and weekends; physical ability is required.