Retail Sales Associate – Elevate Customer Experience

EXPRESS; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Employee store access

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for an Express store in Greensboro, NC. You will deliver a great in-store shopping experience, assist with stock, and support customer programs while maintaining a clean and inviting environment.

The role emphasizes customer service, teamwork, and reliable availability including nights and weekends. Experience in retail is preferred and familiarity with iPad/POS systems is beneficial.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of all associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately minimizing wait time.
• Positively resolve customer service-related issues and escalate when needed.
• Drive credit and loyalty member programs by explaining benefits.
• Other essential functions may occur as directed by supervisor.

Skills

Customer service

Verbal communication

Teamwork

iPad proficiency

POS system familiarity

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for an Express store in Greensboro, NC. You will deliver a great in-store shopping experience, assist with stock, and support customer programs while maintaining a clean and inviting environment.

The role emphasizes customer service, teamwork, and reliable availability including nights and weekends. Experience in retail is preferred and familiarity with iPad/POS systems is beneficial.