Retail Sales Associate: Elevate Customer Experience

Citi Trends; Bowling Green (KY); On-site; USD 24,000 - 34,000; Full time

Job summary

Citi Trends is seeking a Sales Associate to deliver exceptional customer service and maintain product knowledge to maximize customer satisfaction. The role demands proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will contribute to a positive work culture, support change management, and assist Store Management in daily operations in store locations.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight and price changes/markdowns.
• Balances register according to company policy and handles cash/credit cards correctly.
• Provides courteous customer service and greets customers.
• Explains exchange/refund policies to customers after transactions.
• Assists with merchandising on the sales floor according to stock levels.
• Performs store maintenance and supports loss prevention measures.

Skills

Communication

Organizational skills

Flexibility

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Sales Associate to deliver exceptional customer service and maintain product knowledge to maximize customer satisfaction. The role demands proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will contribute to a positive work culture, support change management, and assist Store Management in daily operations in store locations.