Retail Sales Associate — Customer Service & Merchandising

Citi Trends, Inc.; Davenport (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Davenport, IA is seeking a Store Sales Associate to join our team and help deliver value-driven fashion to customers. You will handle transactions, assist with price changes, and contribute to a clean, organized sales floor while providing friendly service.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, with the ability to work flexible hours including nights and weekends. Prior retail experience is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process deposits, returns, and sales transactions efficiently.
• Assist with price changes and markdowns on merchandise.
• Balance cash register according to store policy.
• Call out prices clearly during checkout.
• Bag merchandise and ensure accurate item handling.
• Maintain cash handling accuracy and integrity.
• Explain exchange/refund policies to customers.
• Assist with loss prevention and security procedures.
• Support merchandising on the sales floor according to stock levels.
• Provide friendly customer service and greet shoppers.
• Maintain store cleanliness, safety, and organized fitting rooms.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends in Davenport, IA is seeking a Store Sales Associate to join our team and help deliver value-driven fashion to customers. You will handle transactions, assist with price changes, and contribute to a clean, organized sales floor while providing friendly service.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, with the ability to work flexible hours including nights and weekends. Prior retail experience is a plus but not required.