Fashion Retail Sales Associate — Customer Experience

Citi Trends, Inc.; Peoria (IL); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends, Inc. in Peoria, IL is seeking a friendly Store Sales Associate to assist customers, operate the register, and support merchandising on the sales floor. You will help maintain neat displays and ensure accurate price changes per policy.

Responsibilities include greeting customers, ringing transactions, answering questions, processing returns, and enforcing store standards. A flexible schedule including nights and weekends is required to meet customer needs while upholding safety and

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight
• Assisting with price changes/markdowns
• Balances register according to policy
• Calls out prices for customers during checkout
• Bags merchandise efficiently during transactions
• Handles cash, checks and cards per policy
• Obtains management approval for returns/voids
• Maintains cleanliness and housekeeping duties
• Provides customer service: greet, fitting room policies, timely ringing, thanks customers
• Follows safety procedures
• Keeps professional appearance with name tag
• Assists merchandising on sales floor per stock levels
• Supports management with tasks per policy
• Explains exchange/refund policies to customers
• Supports Loss Prevention procedures and reporting of theft

Skills

Communication

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma

Job description

Citi Trends, Inc. in Peoria, IL is seeking a friendly Store Sales Associate to assist customers, operate the register, and support merchandising on the sales floor. You will help maintain neat displays and ensure accurate price changes per policy.

Responsibilities include greeting customers, ringing transactions, answering questions, processing returns, and enforcing store standards. A flexible schedule including nights and weekends is required to meet customer needs while upholding safety and