Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Scottsdale (AZ); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Pay $16-$17 per hour depending on experience

Bonuses based on monthly conversion numbers

Medical insurance

Complimentary monthly massage

Commission for wellness plan sales

Job summary

WellBiz Brands, Inc. in Scottsdale, Arizona, is seeking a dedicated sales professional to promote the Elements Wellness Program. The role involves engaging clients, understanding their needs, and ensuring exceptional service delivery through established sales processes.

Ideal candidates should have prior retail sales experience, preferably in a spa-like environment. A strong commitment to customer satisfaction is essential, alongside proficiency with office tools.

Qualifications

• Previous retail sales experience preferred, especially with selling memberships.
• Experience in a spa-like environment is preferred.
• Ability to use modern office tools and simple computer programs.

Responsibilities

• Sell the Elements Wellness Program using a proven sales process.
• Engage with clients, listening to their needs and feedback.
• Transform client criticism into positive service stories.

Skills

Retail sales experience

Customer service experience

Familiarity with office tools

Client relationship skills

Job description

Perks

• Pay $16-$17 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Commission for wellness plan sales with opportunities to earn up to $200+ in additional bonuses

Responsibilities

• Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Talk and listen to new clients, established clients, and prospective clients, prioritizing listening.
• Turn any client criticism into a story of great customer service.

Qualifications

• Prior retail sales experience preferred; selling memberships or services in person to potential clients.
• Customer service experience in a spa‑like or similar environment preferred.
• Familiarity with modern office tools and systems; scheduling and payments processed with easy‑to‑learn computer programs.
• Driven to create the best work environment for employees and the best experiences for clients.

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