Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Madison (WI); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive Pay

Monthly Bonuses

Sales Commission

Extra Incentives

Insurance + 401K Matching

Free Monthly Massage

Supportive Team

Job summary

Elements Massage in Wisconsin is seeking a Wellness Membership Advisor to greet clients, guide them to suitable wellness plans, and build lasting relationships through a friendly, consultative sales process.

You will schedule appointments, process payments, and help maintain a calm, welcoming front desk. Prior experience in customer service or retail is helpful; training provided.

Qualifications

• Experience in customer service or sales role preferred.
• Able to use scheduling systems.
• Interest in wellness and spa environment.

Responsibilities

• Welcome every client with warmth, energy, and genuine hospitality.
• Help clients find the perfect fit with our Elements Wellness Program using a simple, relationship-focused sales process.
• Build lasting relationships by listening first and recommending what truly benefits each client.
• Turn everyday conversations into amazing client experiences.
• Schedule appointments, process payments, and keep the front desk running smoothly.
• Be an essential part of creating the relaxing atmosphere our clients love.

Skills

Customer service

Sales

Communication

Hospitality

Tools

Scheduling systems

Payments processing

Job description

Join the Team at Elements Massage!

Love people? Passionate about wellness? Ready for a job that actually feels good?

At Elements Massage, we're more than a massage studio—we're a place where people come to recharge, relax, and feel their best. As a Wellness Membership Advisor, you'll be the friendly face that welcomes every client, creates memorable experiences, and helps people discover the benefits of ongoing self-care.

If you love connecting with people, thrive in a positive environment, and enjoy helping others, we'd love to meet you!

Why You'll Love Working Here

• Competitive Pay $15-$17/hour (based on experience, always negotiable)
• Monthly Bonuses Earn rewards/prizes based on your performance
• Sales Commission Get paid for every wellness membership you help clients discover!
• Extra Incentives Opportunities to earn $300+ in additional bonuses per month!
• Medical/Dental Insurance AND 401K Matching
• Free Monthly Massage Because taking care of yourself matters too! (Discounted rates for family and friends!)
• Positive, Supportive Team Work in a calm, fun, welcoming spa where you'll be appreciated every day. We are a big family here!

What You'll Be Doing

• Welcome every client with warmth, energy, and genuine hospitality.
• Help clients find the perfect fit with our Elements Wellness Program using a simple, relationship-focused sales process.
• Build lasting relationships by listening first and recommending what truly benefits each client.
• Turn everyday conversations into amazing client experiences.
• Schedule appointments, process payments, and keep the front desk running smoothly.
• Be an essential part of creating the relaxing atmosphere our clients love.

You're a Great Fit If You...

• Love meeting new people and making someone else's day.
• Are naturally friendly, positive, and a great listener.
• Enjoy sales because you believe in helping people—not pressuring them.
• Have retail, customer service, hospitality, or spa experience (a plus, but we're happy to train the right person!).
• Feel comfortable using computers and scheduling systems.
• Take initiative, stay organized, and enjoy being part of a team.
• Believe wellness should be part of everyday life.
• Staying on Task and exceptional time management!

Ready to Love Where You Work? If you're looking for more than "just another retail job" and want to make a real impact while working in a relaxing, uplifting environment, we'd love to hear from you.

Contact Ashley at [e-mail]

Apply today and start helping people feel amazing—one visit at a time!