Retail Sales Associate — Customer-Focused & Growth-Minded

Goodwill-of-Greater-Washington-; Clinton (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Same day pay

Paid holidays

Life insurance

Disability benefits

Medical (self & family)

Dental & vision

Pet insurance

Employee discounts

EAP

401(k) with match

Job summary

Goodwill of Greater Washington is seeking a friendly Retail Associate to join our store team. You will help customers, operate the cash register, stock shelves, and maintain a clean, welcoming environment.

We value excellent service, accurate cash handling, and the ability to stand for long periods. Prior retail experience is a plus; high school diploma preferred. We offer benefits and a collaborative team focused on community impact.

Qualifications

• Ability to effectively communicate with customers and team members
• Ability to provide exceptional customer service to all customers
• Ability to settle customer complaints
• Ability to perform basic math skills
• Ability to stand for prolonged periods (up to 7 hours per 8-hour shift)
• Ability to bend and lift up to 40 pounds frequently
• Basic working knowledge of computer applications and the internet

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Rings items accurately on the register
• Demonstrates accurate cash handling and use of register
• Maintains knowledge of merchandise and answers customer questions promptly
• Keeps floor merchandise neat and assists customers with purchases
• Maintains clean professional appearance
• Maintains register area and store security practices
• Performs housekeeping duties such as sweeping, mopping, vacuuming, wiping shelves
• Performs other duties as assigned by management

Skills

Customer communication

Customer service

Cash handling

Basic math

Physical stamina

Education

High School Diploma or equivalent

Tools

Cash register familiarity

Job description

Goodwill of Greater Washington is seeking a friendly Retail Associate to join our store team. You will help customers, operate the cash register, stock shelves, and maintain a clean, welcoming environment.

We value excellent service, accurate cash handling, and the ability to stand for long periods. Prior retail experience is a plus; high school diploma preferred. We offer benefits and a collaborative team focused on community impact.