Retail Sales Ambassador: Customer Focus Expert

Goodwill-of-Greater-Washington-; Manassas (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill of Greater Washington is seeking a part-time Sales Associate to greet customers, ring up purchases, stock shelves, and keep the store clean and welcoming. You will provide friendly, efficient service and help customers find products while supporting store integrity and merchandise presentation.

The role emphasizes cash handling, basic math, and the ability to stand for long periods. Join a team that collaborates to deliver excellent service to the community.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Ability to provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Multilingual English

Cash Handling

Customer Service

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Goodwill of Greater Washington is seeking a part-time Sales Associate to greet customers, ring up purchases, stock shelves, and keep the store clean and welcoming. You will provide friendly, efficient service and help customers find products while supporting store integrity and merchandise presentation.

The role emphasizes cash handling, basic math, and the ability to stand for long periods. Join a team that collaborates to deliver excellent service to the community.