Full-Time Retail Sales Pro: Customer-Focused

Goodwill of Greater Washington; Sterling (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Goodwill of Greater Washington is hiring for a Retail Sales Associate to be the face of our stores. You will deliver friendly, professional service to customers in-store, on the phone, and in the community while supporting merchandise presentation and loss prevention.

Ideal candidates bring strong communication, basic math, and cash-handling skills. Prior retail experience is a plus, and bilingual abilities are valued.

Qualifications

• Effective communication with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Basic math skills and cash handling.

Responsibilities

• Provide professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High School Diploma or equivalent

Tools

Cash Register

Job description

Goodwill of Greater Washington is hiring for a Retail Sales Associate to be the face of our stores. You will deliver friendly, professional service to customers in-store, on the phone, and in the community while supporting merchandise presentation and loss prevention.

Ideal candidates bring strong communication, basic math, and cash-handling skills. Prior retail experience is a plus, and bilingual abilities are valued.