Retail Sales Associate - Customer-First with Growth Benefits

New Balance Athletics, Inc.; Williamsburg (VA); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

401K

Lifestyle reimbursement

Vacation

Employee discount

Tuition reimbursement

Job summary

New Balance Athletics, Inc. is seeking a Retail Sales Associate in Williamsburg, VA. You will provide exemplary customer service, educate customers on NB products, and help close sales while maintaining a neat, stocked floor.

The role emphasizes product knowledge, teamwork, flexible weekend/holiday availability, and the ability to lift up to 50 lbs. Prior retail experience is a plus but not required.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Familiarity with cash register functions.
• Ability to lift up to 50 lbs and stand for extended periods.
• Flexible schedule including weekends and holidays.
• Past retail experience preferred, but not necessary.
• Team-oriented and able to flourish in a team.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Process transactions with suggestive selling and closing.
• Correctly measure and fit customers with NB products.
• Keep the floor neat, organized, and well stocked.
• Ensure items are labeled and price-marked; monitor security.

Skills

Customer service

Verbal communication

Team player

Cash register

Math skills

Flexible schedule

Age 18+

Physical stamina

Job description

New Balance Athletics, Inc. is seeking a Retail Sales Associate in Williamsburg, VA. You will provide exemplary customer service, educate customers on NB products, and help close sales while maintaining a neat, stocked floor.

The role emphasizes product knowledge, teamwork, flexible weekend/holiday availability, and the ability to lift up to 50 lbs. Prior retail experience is a plus but not required.