Retail Sales Associate — Customer-First & Growth Perks

New Balance Athletics, Inc.; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance options

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates for our Myrtle Beach, SC stores. You will provide excellent customer service, apply NB product knowledge, and assist customers through every step of the purchase with a friendly, helpful approach.

Responsibilities include greeting customers, understanding needs, explaining features, closing sales, and keeping the floor neat and well stocked. Prior retail experience is helpful but not required.

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact; Understand the customer's needs; Educate on product features and benefits; Solve customer problems and answer questions; Transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions we have running.
• Keep the floor neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Customer service

Verbal communication

Team player

Cash register familiarity

Basic math

Flexible schedule

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates for our Myrtle Beach, SC stores. You will provide excellent customer service, apply NB product knowledge, and assist customers through every step of the purchase with a friendly, helpful approach.

Responsibilities include greeting customers, understanding needs, explaining features, closing sales, and keeping the floor neat and well stocked. Prior retail experience is helpful but not required.