Retail Sales Pro — Customer-First Experience

Macy's; Hyannis (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Retail Selling Colleague to deliver genuine hospitality and personalized service. You will engage customers on the floor or in fitting rooms, understand needs, and connect them with the right products and services.

Join a team focused on meeting sales goals through warm interactions, accurate product knowledge, and a collaborative spirit, while ensuring a clean, inviting shopping environment for every guest.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers, co-workers and supervisors.
• Read and understand employment policies in English.

Responsibilities

• Greet customers, offer personalized recommendations and build relationships to drive loyalty.
• Maintain a welcoming, organized sales floor and fitting rooms; assist with merchandise moves and pricing.

Skills

Customer service

Communication

Team player

Flexibility

Policy comprehension

Tech-savvy

Tools

Cash register

Handheld devices

Job description

Macy's is hiring a Retail Selling Colleague to deliver genuine hospitality and personalized service. You will engage customers on the floor or in fitting rooms, understand needs, and connect them with the right products and services.

Join a team focused on meeting sales goals through warm interactions, accurate product knowledge, and a collaborative spirit, while ensuring a clean, inviting shopping environment for every guest.