Retail Sales Associate – Customer Experience Pro

storesalesassociate; Humble (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge in a fast-paced in-store environment.

You will engage customers, process transactions, support merchandising, and help maintain a clean, organized sales floor while following company policies. The role requires a high school diploma or equivalent, flexible scheduling including nights and weekends, and strong communication and basic math skills.

Qualifications

• A high school diploma or equivalent is required.
• Strong communication and organizational abilities.
• Flexibility to work nights and weekends.

Responsibilities

• Process freight and price changes according to policy.
• Balance registers and handle cash, checks, and cards.
• Assist customers with service, returns, and exchanges.
• Maintain store cleanliness and merchandising standards.
• Support loss prevention and report suspicious activity.
• Provide courteous service and invite customers to return.
• Explain exchange/refund policies to customers.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge in a fast-paced in-store environment.

You will engage customers, process transactions, support merchandising, and help maintain a clean, organized sales floor while following company policies. The role requires a high school diploma or equivalent, flexible scheduling including nights and weekends, and strong communication and basic math skills.