Retail Sales Associate: Create Great Customer Experiences

Express, Inc.; Tacoma (WA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) and Roth 401(k) with Company/PH

Job summary

PHOENIX is seeking a part-time Retail Sales Associate for the Tacoma store to deliver a great in-store experience, assist with stocking, cleaning and merchandising, and support daily operations.

You will follow SOPs, drive loyalty programs, process transactions quickly, and resolve guest issues while maintaining store standards. The role requires high school or equivalent, 0–2 years of retail, availability for nights/weekends, and physical work capabilities.

Qualifications

• Education: High School or Equivalent
• 0-2 years of relevant job experience (minimum 6 months)
• Proficient in use of technology (iPad, registers)
• Availability including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room
• Follow company policies to ensure safety of associates and customers
• Assist with product launches according to SOP
• Provide a great customer experience and deliver on the customer experience model
• Process transactions quickly and accurately to reduce wait time
• Resolve customer service issues and communicate resolutions to management
• Drive credit and loyalty programs by explaining benefits
• Perform other essential functions as directed by supervisor

Skills

Customer service

Verbal communication

Team collaboration

Tech proficiency

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX is seeking a part-time Retail Sales Associate for the Tacoma store to deliver a great in-store experience, assist with stocking, cleaning and merchandising, and support daily operations.

You will follow SOPs, drive loyalty programs, process transactions quickly, and resolve guest issues while maintaining store standards. The role requires high school or equivalent, 0–2 years of retail, availability for nights/weekends, and physical work capabilities.