Retail Sales Associate — Customer Experience Champion

EXPRESS; West Lake (FL); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Merchandise discount

Paid Time Off

401(k) and Roth 401(k) with Company 1:

Parental leave

Résumé du poste

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Crocker Park location to deliver an outstanding in-store experience. You will assist customers, stock shelves, process transactions, and support new product launches according to SOP.

The role emphasizes strong customer service, clear communication, and teamwork with store leadership and associates. Availability includes nights and weekends; benefits are offered for full-time and part-time employees.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsabilités

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of all associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing customer wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.

Connaissances

Retail experience

Customer service

Communication

Teamwork

Formation

High School or equivalent

Outils

iPad / registers

Description du poste

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Crocker Park location to deliver an outstanding in-store experience. You will assist customers, stock shelves, process transactions, and support new product launches according to SOP.

The role emphasizes strong customer service, clear communication, and teamwork with store leadership and associates. Availability includes nights and weekends; benefits are offered for full-time and part-time employees.