Retail Sales Associate - 2060

FirstCash, Inc.; Las Vegas (NV); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible working hours

Earned Wage Access

Paid vacation

Tuition reimbursement

Employee discounts

Job summary

FirstCash, Inc. is seeking a Full-Time Retail Sales Associate in Las Vegas, NV. You will provide excellent customer service, handle transactions in a pawn store environment, and assist customers with financial solutions. The position offers a starting pay of $12.00 to $15.00 per hour along with commission potential and comprehensive benefits.

Ideal candidates will have strong communication skills, desire to work in a retail environment, and a High School Diploma or GED. Additional perks include flexible work hours and tuition reimbursement. Must be 18 years old and able to lift up to 50 pounds.

Qualifications

• Must be able to lift or carry up to 50 pounds.
• Ability to work with firearms and obtain certification.
• Proficiency in basic math calculations.

Responsibilities

• Greet and interact with customers to recommend financial solutions.
• Perform open/close procedures.
• Execute sales and loan transactions.

Skills

Customer service

Cash handling

Basic math calculations

Multitasking

Communication

Education

High School Diploma or GED

Job description

Full‑Time Retail Sales Associate

$12.00 to $15.00 per hour + up to 8% commission on transactions, averaging an additional $2.78 per hour on top of hourly rate.

Benefits & Perks

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Flexible working hours – most stores open 9 AM to 6 PM, many closed on Sundays.
• Earned Wage Access* – available from the second day of employment; employees can withdraw up to 50 % of earned wages up to seven times per payroll cycle.
• Unlimited commission above your hourly base rate.
• Paid vacation: one week after six months, an additional week after one year, and two weeks on each subsequent anniversary (subject to state/local requirements).
• Sick/Personal time: 8 hours after six months, 16 hours on each anniversary (subject to state/local requirements).
• Employee discounts from Day 1.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto‑enrollment in FirstCash 401k program after six months of employment (available to employees 21+).
• FirstCash Pet Insurance program.
• Other benefits follow company policies and may be updated.

(* Earned Wage Access is a service provided by NetSpend; signup required; restrictions and fees apply.)

Position Summary

We are seeking entry‑level, full‑time sales associates for pawn store locations nationwide. As a Pawnbroker / Retail Sales Associate, you will partner with the entire store staff to ensure top‑notch customer service on both the lending and retail sides. You will greet, engage, and interact with customers to process sales, loans, and other transactions across a wide variety of merchandise, including jewelry, tools, electronics, and firearms (in FFL locations).

Responsibilities

• Greets and interacts with all customers to establish rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Executes sales and loan transactions in accordance with established policies, procedures, and regulations.
• Handles all cash and negotiable items per established policies and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift or carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist a customer outside the building or retrieve products stored in exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Proficiency in basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule that may include weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bonus: Bilingual applicants are encouraged to apply.

Commission Plan Information

Commission is proprietary to FirstCash, with potential earnings of 2–8% based on gross profit of personal performance. More details are provided during the interview.

Additional Requirements

Accepted employees must agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below applicable local minimum wage requirements.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities.