Retail Sales Associate - 2020

FirstCash, Inc.; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

Vacation and Sick Leave

Tuition reimbursement

Employee discounts

401(k) program access

Job summary

FirstCash, Inc. seeks a Full-Time Retail Sales Associate for pawn store locations in Las Vegas, Nevada. The position offers competitive hourly pay ranging from $12.00 to $15.00 and a commission plan that may increase earnings significantly.

Job responsibilities include engaging with customers, conducting transactions, and maintaining a clean sales floor. Ideal candidates will have strong customer service skills, be able to handle cash, and work flexible retail hours. Various benefits including medical, dental, and paid vacation are offered to eligible employees.

Qualifications

• Must be willing to lift/carry up to 50 pounds.
• Ability to work with firearms and obtain firearms certification.
• Strong desire to serve customers and work in a team environment.

Responsibilities

• Greets and interacts with all customers to build rapport.
• Handles cash and negotiable items per company policies.
• Conducts sales and loan transactions as per regulations.

Skills

Customer service skills

Ability to lift up to 50 pounds

Basic math calculations

Cash handling experience

Computer literacy

Team-oriented

Education

High School Diploma or equivalent

Tools

Point-of-Sale (POS) systems

Job description

Full‑Time Retail Sales Associate (Pawn Store)

$12.00 to $15.00 per hour. Commission up to 8% on transactions, which could average an additional $1.39 per hour on top of hourly rate.

Benefits & Perks

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open 9:00 AM – 6:00 PM, many closed on Sundays.
• Earned Wage Access program: available to all employees on the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation: Employees are granted one week of paid vacation after six months of active, full‑time service; an additional week after one year; two weeks on each anniversary thereafter (adjusted per state/local regulations). Total of 120 hours after five years.
• Sick/Personal: Eligible employees receive 8 hours after six months of employment, 16 hours each anniversary thereafter (years 2‑5), and 24 hours after five years (adjusted per state/local regulations).
• Employee discounts available from the first day of active employment.
• Tuition reimbursement (up to $2,000 per year) through FirstCash Education for eligible full‑time employees.
• Access to over 10,000 discounts from 1,000+ partner companies via FirstCash Perks.
• Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
• FirstCash Pet Insurance program access.

Position Summary

We are seeking entry‑level, full‑time sales associates for pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers in a positive and professional manner to process sales, loans, and other transactions across a wide variety of merchandise, including jewelry, tools, electronics, and firearms in FFL locations.

Responsibilities

• Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise properly.
• Conducts sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items following company policies.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates with coworkers and managers respectfully and effectively.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes all assigned training.
• Performs other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform tasks for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist a customer on the building exterior or retrieve products from outside storage areas.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Proficient in basic math calculations.
• Cash handling experience preferred.
• Must be willing to work in multiple locations as business needs dictate.
• Must have flexibility to work a retail schedule, including weekends and holidays.
• Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on the gross profit of their personal performance. Details of the commission incentive plan are provided during the interview process.

Note: The information contained in this description is not an all‑inclusive list of duties or qualifications and may be updated at any time. Management reserves the right to assign or reassign duties and responsibilities.

Applicants who accept a position agree to a binding arbitration agreement for dispute resolution.

Pay rates will not be below any applicable local minimum wage requirements.

FirstCash 401(k) program is available to employees 21 years of age or older.

Maximum base pay rate is derived from the applicant’s previous experience and applicable skill sets for the specific position being filled.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. The company provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with respect to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.