Retail Route Leader: Merchandising & Coaching

Five Star Breaktime Solutions; Antioch (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

Voluntary FSA

Life Insurance

Short/Long-term disability

Charity support (Feeding the Future)

Job summary

Five Star Breaktime Solutions is seeking a Retail Team Leader to support our retail merchandising operations at the branch or division level. You will assist the Retail Team Manager with daily route operations, coach merchandisers, and ensure high service quality and compliance across routes.

You will load, deliver, and merchandise items to client locations, verify orders, and maintain accurate inventory records while promoting safety and adherence to SOPs.

Qualifications

• High school diploma or GED and two years of retail operations, merchandising, or route experience; or equivalent combination of education and experience.
• Valid driver’s license and clean driving record.
• Consent to a drug screen and pre-employment background check.
• Lift up to 50 pounds and handle physical route requirements.
• Ability to lift, bend, stoop, and reach throughout the route.
• Must be 21 to meet DOT requirements.

Responsibilities

• Assist the Retail Team Manager with daily retail route operations while ensuring service quality and profitability.
• Coach and train retail merchandisers to ensure consistent execution of company standards.
• Fill in for open or vacation routes to maintain uninterrupted service.
• Load, deliver, and merchandise beverages, snacks, coffee, and fresh food items at client locations.
• Verify orders, reconcile variances, and maintain delivery and inventory records.
• Execute plan-o-grams, promotions, and retail initiatives as directed.
• Replenish, rotate, and display products following FIFO standards.
• Maintain freshness and quality with proper refrigeration and temperature control.
• Clean, sanitize, and maintain vending and micro-market equipment and displays.
• Collect and reconcile cash/coin from locations with accuracy and security.
• Monitor inventory and reorder items to keep stock at required levels.
• Perform minor equipment maintenance and daily vehicle inspections per DOT/policy.
• Support customer retention with timely service and professional communication.
• Adhere to safety, loss prevention, and cash-handling policies.

Skills

Valid driver's license

Driving record clean

Team coaching

Route operations experience

Ability to lift 50 pounds

Customer service focus

Education

High school diploma or GED

Job description

Five Star Breaktime Solutions is seeking a Retail Team Leader to support our retail merchandising operations at the branch or division level. You will assist the Retail Team Manager with daily route operations, coach merchandisers, and ensure high service quality and compliance across routes.

You will load, deliver, and merchandise items to client locations, verify orders, and maintain accurate inventory records while promoting safety and adherence to SOPs.