Retail Route Leader & Merchandising Coach

Five Star Breaktime Solutions; Cedar Lake (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Voluntary FSA and life insurance

Disability coverage

Support Feeding the Future charity

Job summary

Five Star Breaktime Solutions is seeking a Retail Team Leader to support retail merchandising operations at the branch or division level. The role includes relief merchandising during vacations and open routes, plus coaching team members to deliver best-in-class service and execution.

The position emphasizes maintaining customer satisfaction, compliance, and efficient route operations while ensuring merchandising excellence across client locations.

Qualifications

• 2 years of retail operations, merchandising, or route experience.
• Valid driver’s license with clean driving record.
• Consent to drug screen and pre-employment background check.
• Must lift 50 pounds and be able to lift, bend, stoop and reach.
• Must be 21+ to meet DOT requirements.

Responsibilities

• Assist the Retail Team Manager with daily route operations, ensuring service quality, compliance, and profitability.
• Coach and train merchandisers to ensure consistent execution of standards.
• Fill in for open or vacation routes to maintain uninterrupted service.
• Load, deliver, and merchandise beverages, snacks, coffee, and fresh foods.
• Verify orders, reconcile variances, and maintain delivery and inventory records.
• Execute plan-o-grams, promotions, and retail initiatives as directed.
• Replenish, rotate, and display products following FIFO and SOPs.
• Maintain freshness and proper refrigeration of perishable items.

Skills

Retail operations

Coaching

Customer service

Merchandising

Route operations

Safety compliance

Education

High school diploma or GED

Job description

Five Star Breaktime Solutions is seeking a Retail Team Leader to support retail merchandising operations at the branch or division level. The role includes relief merchandising during vacations and open routes, plus coaching team members to deliver best-in-class service and execution.

The position emphasizes maintaining customer satisfaction, compliance, and efficient route operations while ensuring merchandising excellence across client locations.