Route Team Leader - Merchandising & Customer Service

Five Star Breaktime Solutions; Batavia Township (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Health, dental, vision insurance

Voluntary benefits

Charitable program

Job summary

Five Star Breaktime Solutions seeks a Retail Team Leader to support retail merchandising at the branch or division level. You will assist the Retail Team Manager with daily route operations, ensuring service quality and compliance while coaching merchandisers to execute company standards.

This role requires a valid driver’s license, ability to lift 50 pounds, and DOT readiness. You will cover routes during vacations, load and merchandize products, and help maintain safety and accuracy across

Qualifications

• High school diploma or GED with two years of retail operations/route experience.
• Valid driver’s license with clean driving record.
• Able to pass drug screen and pre-employment background check; lift 50 pounds.
• DOT compliance: must be 21 or older.

Responsibilities

• Assist the Retail Team Manager and division leadership with daily retail route operations, ensuring service quality, compliance, and profitability.
• Provide coaching, training, and feedback to retail merchandisers, promoting consistent execution of company standards.
• Fill in for open or vacation routes, ensuring uninterrupted service and customer satisfaction.
• Load, deliver, and merchandise beverages, snacks, coffee, and fresh food items to client locations.
• Verify orders, reconcile variances, and follow procedures to maintain accurate delivery and inventory records.
• Execute all plan-o-grams, promotions, and retail initiatives as directed by leadership.
• Replenish, rotate, and display products following SOPs and FIFO standards.
• Maintain freshness and proper refrigeration for perishable items.

Skills

Retail operations

Merchandising

Route experience

Physical fitness

Education

High school diploma or GED

Job description

Five Star Breaktime Solutions seeks a Retail Team Leader to support retail merchandising at the branch or division level. You will assist the Retail Team Manager with daily route operations, ensuring service quality and compliance while coaching merchandisers to execute company standards.

This role requires a valid driver’s license, ability to lift 50 pounds, and DOT readiness. You will cover routes during vacations, load and merchandize products, and help maintain safety and accuracy across