Retail Production & Training Leader

Memphis Goodwill Industries Inc; Southaven (MS); On-site; USD 42,000 - 52,000; Full time

Job summary

Memphis Goodwill Industries Inc in Southaven, MS is seeking an Assistant Store Manager - Production to supervise donor flow, training, and day-to-day store operations. You will drive 100% world-class customer service, open/close duties, and leadership of team members under the Store Manager’s guidance.

The role requires strong leadership, interpersonal, and communication skills, plus basic computer proficiency.

Qualifications

• Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
• Bachelor’s degree in business or related field preferred.
• Strong leadership, interpersonal skills, and verbal and written communication skills.
• Basic computer skills.

Responsibilities

• Supervises and performs all job responsibilities within the retail store, including but not limited to 100% world-class customer service.
• Opens and closes the store as required.
• Under the supervision of the Store manager, the Assistant Store Manager hires, trains, develops, supervises, and evaluates assigned team members within the framework of MGI policies and procedures.
• Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the store.
• Under the supervision of the Store Manager, the Assistant Store Manager schedules/maintains labor and payroll in accordance with the MGI policies and procedures.
• Responsible for image, maintenance, loss prevention and security.
• Under the supervision of the Store Manager, the Assistant Store Manager orders and maintains supplies for designated areas within the store budget.
• Under the supervision of the Store Manager, the Assistant Store Manager is responsible for: Monthly Safety Site Inspection; Purchase and supply orders; Team Member Meeting Minutes; Accurate data in required reports including End of Day, Unprocessed, donor counts; Scheduling team members in ADP at least two weeks in advance; WESA Reporting; Team member training and Goodwill U; Ensuring donations leaving the store meet qualifications for E-Commerce and Waste.

Skills

Leadership

Interpersonal skills

Verbal and written communication

Basic computer skills

Education

Bachelor’s degree in business or related field

Job description

Memphis Goodwill Industries Inc in Southaven, MS is seeking an Assistant Store Manager - Production to supervise donor flow, training, and day-to-day store operations. You will drive 100% world-class customer service, open/close duties, and leadership of team members under the Store Manager’s guidance.

The role requires strong leadership, interpersonal, and communication skills, plus basic computer proficiency.