Sales Floor Associate | Customer Care & Merchandising

Memphis Goodwill Inc.; Southaven (MS); On-site; USD 15,000 - 19,000; Full time

Job summary

Memphis Goodwill Inc. in Southaven, MS is seeking a Sales Floor Associate to greet customers, assist with merchandise inquiries, and promote sales at the Southaven location.

The role emphasizes delivering 100% customer satisfaction and upholding Goodwill’s Guiding Principles on every interaction. The associate will maintain the sales floor, ensure accurate counts against daily production goals, rotate stock as needed, and follow safety and company policies.

Responsibilities

• Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
• Adheres to the use of Goodwill’s Guiding Principles.
• Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
• Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
• Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
• Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Job description

Memphis Goodwill Inc. in Southaven, MS is seeking a Sales Floor Associate to greet customers, assist with merchandise inquiries, and promote sales at the Southaven location.

The role emphasizes delivering 100% customer satisfaction and upholding Goodwill’s Guiding Principles on every interaction. The associate will maintain the sales floor, ensure accurate counts against daily production goals, rotate stock as needed, and follow safety and company policies.