Retail Product & Service Expert

Apple; BLOOMINGTON (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Stock options

Discounted products

Education reimbursement

Relocation

Stock programs

Job summary

Apple Retail in Bloomington, MN is seeking a Specialist to build brand loyalty by helping customers find the right products and services. You’ll ask questions, tailor recommendations, and explain ownership opportunities, while delivering an exceptional Apple customer experience.

You’ll stay current on Apple products and services, assist teammates, maintain accuracy, and contribute to an inclusive store culture that reflects Apple’s values of inclusion and diversity.

Qualifications

• Availability to work a schedule based on business needs that may include nights, weekends, and holidays in the retail store.
• Develop knowledge of Apple products and services to personalize recommendations.
• Ability to work in a fast-paced environment while helping multiple customers.
• Teamwork and willingness to support store colleagues and learn from others.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products and services.
• Educate customers on Apple purchase options and support ownership opportunities.
• Stay up to date on Apple products and store processes, maintaining accuracy.
• Support peers and contribute to an inclusive store culture.

Skills

Apple product knowledge

Solution personalization

Teamwork

Curiosity

Confidential information handling

Multitasking

Job description

Apple Retail in Bloomington, MN is seeking a Specialist to build brand loyalty by helping customers find the right products and services. You’ll ask questions, tailor recommendations, and explain ownership opportunities, while delivering an exceptional Apple customer experience.

You’ll stay current on Apple products and services, assist teammates, maintain accuracy, and contribute to an inclusive store culture that reflects Apple’s values of inclusion and diversity.