Retail Print Production Lead - Fast-Paced Team Leader

Staples; Wayne (PA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Full-time schedule

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

online merchandise, services and plans

Discounts at retailers/restaurants

Career development program

Job summary

Staples is hiring for a Print Production Lead in Wayne, PA. You will be the primary print producer handling orders from in-store, online, and email, using print equipment to produce proofs and quick edits, and ensuring high-quality outputs.

You will drive customer satisfaction, coach associates, and manage production workflows while maintaining machine functionality and organization. A strong team player with attention to detail is essential.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality in print production.
• Strong customer service and ability to understand needs.
• Cooperative in a high-paced environment.
• Ability to manage conflict in a professional manner.
• Honesty and integrity with customer and business information.
• Proficient with Microsoft Word and desktop publishing software.
• Ability to lift 10–50 pounds and stand/walk for long periods.

Responsibilities

• Be the primary print producer for in-store, online, and email orders.
• Use print equipment, produce proofs and samples, and design quick edits.
• Drive customer satisfaction through quality service.
• Train and coach associates in print production.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organize orders and supplies.
• Support additional duties as needed.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Conflict management

Integrity

Computer skills

Physical stamina

Tools

Microsoft Word

Adobe

Publisher

Job description

Staples is hiring for a Print Production Lead in Wayne, PA. You will be the primary print producer handling orders from in-store, online, and email, using print equipment to produce proofs and quick edits, and ensuring high-quality outputs.

You will drive customer satisfaction, coach associates, and manage production workflows while maintaining machine functionality and organization. A strong team player with attention to detail is essential.