Retail Print Production Lead - Fast-Paced & Customer-Driven

Staples; New London (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and 1

Job summary

Staples in New London, CT is seeking Print Production Leads to own the print workflow in-store, online, and via email. You’ll be the go-to person for machine operations and production processes, collaborating with a friendly, team-oriented retail culture.

This role emphasizes delivering quality, training associates, maintaining production standards, and handling orders efficiently, with immediate hiring and opportunities to interview soon.

Qualifications

• Must be able to work a flexible schedule based on store needs.
• Ability to multi-task, prioritize and rank production steps for many jobs.
• Attention to detail and keen eye for quality issues.
• Must engage with customers and understand their needs.
• Ability to work cooperatively in a fast-paced environment.
• Ability to manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Basic computer skills to open, save and send electronic files, email, and use desktop publishing software.

Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing needs and delivering high-quality service.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow, set standards and processes for the team.
• Maintain machine functionality and organization (e.g., planogramming completed orders, supplies).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Skills

Flexibility

Multitasking

Attention to detail

Customer communication

Team collaboration

Conflict management

Integrity

Basic computer skills

Tools

Adobe Suite

Publisher

Microsoft Word

Job description

Staples in New London, CT is seeking Print Production Leads to own the print workflow in-store, online, and via email. You’ll be the go-to person for machine operations and production processes, collaborating with a friendly, team-oriented retail culture.

This role emphasizes delivering quality, training associates, maintaining production standards, and handling orders efficiently, with immediate hiring and opportunities to interview soon.