Retail Sales Print Production Lead

Staples; Wayne (PA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Full-time schedule

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

online merchandise, services and plans

Discounts at retailers/restaurants

Career development program

Job summary

Staples is hiring for a Print Production Lead in Wayne, PA. You will be the primary print producer handling orders from in-store, online, and email, using print equipment to produce proofs and quick edits, and ensuring high-quality outputs.

You will drive customer satisfaction, coach associates, and manage production workflows while maintaining machine functionality and organization. A strong team player with attention to detail is essential.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality in print production.
• Strong customer service and ability to understand needs.
• Cooperative in a high-paced environment.
• Ability to manage conflict in a professional manner.
• Honesty and integrity with customer and business information.
• Proficient with Microsoft Word and desktop publishing software.
• Ability to lift 10–50 pounds and stand/walk for long periods.

Responsibilities

• Be the primary print producer for in-store, online, and email orders.
• Use print equipment, produce proofs and samples, and design quick edits.
• Drive customer satisfaction through quality service.
• Train and coach associates in print production.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organize orders and supplies.
• Support additional duties as needed.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Teamwork

Conflict management

Integrity

Computer skills

Physical stamina

Tools

Microsoft Word

Adobe

Publisher

Job description

Address 145 Swedesford Road, Wayne, PA, 19087, US

Schedule Full time

Job Type Permanent

Description

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Full-time hours, generous paid time off, career development program and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.