Retail Print Production Lead — Drive Quality & Customer Delight

Staples; Wilmington (DE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full-time hours

Generous paid time off

Career development program

Weekly pay

401(k) with company match

Medical insurance

Dental and vision insurance

Associate discounts on in-store and on

Job summary

Staples is seeking a Print Production Lead to manage the production workflow for print orders submitted in-store, online, or by email. You’ll operate print equipment, produce proofs, and collaborate with customers to ensure high-quality results.

Join a team-focused retail culture with opportunities for growth, comprehensive benefits, and a commitment to customer satisfaction. You will train staff and optimize production standards while maintaining equipment and workflow efficiency.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and keen eye for quality issues.
• Must be able to engage with customers and understand their needs.
• Ability to work cooperatively in a fast-paced environment.
• Ability to manage conflict in a reasonable manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Be the primary print producer as customers submit orders in-store, online or via email.
• Operate print equipment and produce proofs for consultation.
• Provide exceptional customer service and ensure quality.
• Train and coach associates in print production.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organization.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Teamwork

Conflict management

Integrity

Tools

Microsoft Word

Desktop publishing software

Job description

Staples is seeking a Print Production Lead to manage the production workflow for print orders submitted in-store, online, or by email. You’ll operate print equipment, produce proofs, and collaborate with customers to ensure high-quality results.

Join a team-focused retail culture with opportunities for growth, comprehensive benefits, and a commitment to customer satisfaction. You will train staff and optimize production standards while maintaining equipment and workflow efficiency.