Retail Print Production Lead - Fast-Paced & Customer-Focused

Staples; Oceanside (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers/restaurants

Other benefits

Job summary

Staples in Oceanside is hiring Print Production Leads to manage print orders received in-store, online, or by email. You will operate print equipment, produce proofs, consult with customers, and edit as needed to ensure quality.

You will train teammates, maintain orderly production workflows, and keep machines running smoothly while supporting a fast-paced store environment. Join a collaborative team with a focus on customer satisfaction and career growth.

Qualifications

• Ability to work a flexible schedule based on store needs
• Ability to multi-task and prioritize production steps
• Attention to detail and keen eye for quality issues during print production
• Must engage with customers and understand their needs
• Ability to work cooperatively in a fast-paced environment
• Ability to handle conflict in a professional manner
• Basic computer skills for handling files and desktop publishing software

Responsibilities

• Be the primary print producer as customers submit orders in-store, online, or via email
• Use print equipment, produce proofs and samples for consultation and edits
• Drive customer satisfaction by identifying needs and delivering quality service
• Train and coach associates to assist in print production
• Create and manage production workflow, establish standards for the team
• Maintain machine functionality and organize completed orders and supplies
• Assist with additional duties as assigned and be flexible

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Team collaboration

Computer literacy

Desktop publishing

Tools

Microsoft Word

Adobe Creative Suite

Publisher

Job description

Staples in Oceanside is hiring Print Production Leads to manage print orders received in-store, online, or by email. You will operate print equipment, produce proofs, consult with customers, and edit as needed to ensure quality.

You will train teammates, maintain orderly production workflows, and keep machines running smoothly while supporting a fast-paced store environment. Join a collaborative team with a focus on customer satisfaction and career growth.