Retail Print Production Lead — Fast-Paced, Customer-Focused

Staples; City of Middletown (NY); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Full-time hours

Weekly pay

401(k) with company match

Full medical, dental and vision

Associate discounts

Discounts at retailers

Career development program

Zusammenfassung

Staples is seeking a Print Production Lead to manage the workflow for print orders submitted in-store, online, and via email. You will operate print equipment, produce proofs, and design quick edits while ensuring high-quality outcomes for customers.

You will train associates, create efficient production processes, and maintain machines and supplies. The role requires flexibility for additional duties and a fast-paced team environment.

Qualifikationen

• Flexible schedule based on store needs.
• Ability to multi-task and rank production steps for many jobs.
• Attention to detail and keen eye for quality issues.

Aufgaben

• Be the primary print producer as customers submit print orders in-store, online and through email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow, set standards and processes for the rest of the team.
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.).
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned).

Kenntnisse

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Team collaboration

Basic computer skills

Tools

Adobe

Publisher

Microsoft Word

Jobbeschreibung

Staples is seeking a Print Production Lead to manage the workflow for print orders submitted in-store, online, and via email. You will operate print equipment, produce proofs, and design quick edits while ensuring high-quality outcomes for customers.

You will train associates, create efficient production processes, and maintain machines and supplies. The role requires flexibility for additional duties and a fast-paced team environment.