Retail Personal Banker II — Relationship & Growth Expert

Fifth Third Bank, N.A.; Mentor (OH); Presencial; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

Fifth Third Bank, N.A. in Concord, Ohio is launching a 9-week onboarding program that transitions into a Retail Personal Banker II role focused on sales development and relationship-building through deposits, loans, and fee-based services.

The role centers on consultative sales, cross-selling, and collaboration with mortgage, small business, and investment partners to deliver holistic financial solutions. Travel for training and NMLS registration are required.

Qualificações

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell existing customers.
• Must demonstrate understanding of advanced math functions for credit and financial analysis.
• NMLS registration is required for employment in this position.

Responsabilidades

• Use consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and recommend solutions using our value proposition.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to Business Partners for holistic financial solutions.
• Meet or exceed customer experience and production goals and contribute to revenue growth.
• Provide guidance to CSRs regarding sales and referrals.
• Promote customer satisfaction with professionalism and a courteous demeanor.
• Answer customer questions and own customer issues.
• Follow the Code of Conduct and policies; maintain confidentiality.
• Open/servicing of the full range of Retail products.
• Participate in consumer loan and bankcard processes from application to closing.
• Participate in opening/closing the Financial Center or Bank Mart as directed.
• Keep up to date on Retail procedures to mitigate fraud and risk.

Conhecimentos

Sales skills

Math proficiency

Communication

Professional appearance

NMLS registration

Formação académica

College degree or work experience

Descrição da oferta de emprego

Fifth Third Bank, N.A. in Concord, Ohio is launching a 9-week onboarding program that transitions into a Retail Personal Banker II role focused on sales development and relationship-building through deposits, loans, and fee-based services.

The role centers on consultative sales, cross-selling, and collaboration with mortgage, small business, and investment partners to deliver holistic financial solutions. Travel for training and NMLS registration are required.