Retail Personal Banker II — Relationship Builder & Deposits Pro

Fifth Third; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank offers a structured path to becoming a Retail Personal Banker II through a 4-8 week onboarding program with rotations in Operations and Sales & Service, ending with a certification to enable progression within the Retail Personal Banker family.

The role emphasizes consultative sales, relationship building, and cross-selling across deposits, loans, and fee-based services while maintaining risk controls.

Qualifications

• College degree or work experience in financial services.
• Experience in customer-facing consultative sales.
• S.A.F.E. Act/NMLS registration required.

Responsibilities

• Use consultative sales process and needs assessment to build customer profiles and identify financial needs.
• Cross-sell and promote deposits, loans, and fee-based services to existing customers and prospects.
• Develop relationships with customers and partners to provide comprehensive financial solutions.
• Meet or exceed customer experience and production goals while following risk and compliance policies.

Skills

Sales experience

Customer service

Financial knowledge

Communication

Negotiation

Education

College degree or equivalent experience

Job description

Fifth Third Bank offers a structured path to becoming a Retail Personal Banker II through a 4-8 week onboarding program with rotations in Operations and Sales & Service, ending with a certification to enable progression within the Retail Personal Banker family.

The role emphasizes consultative sales, relationship building, and cross-selling across deposits, loans, and fee-based services while maintaining risk controls.