Retail Personal Banker II — Build Trust & Grow

Fifth Third Bank; MIDDLETOWN (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank in Middletown, OH invites applicants for a Retail Personal Banker II track through a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role centers on consultative selling of deposit and loan products to existing and new customers, while delivering high-quality service and risk-aware practices.

The program emphasizes building customer relationships, cross-selling, and partnering with Mortgage, Small Business, Commercial and Investment teams to

Qualifications

• College degree or transferable experience.
• Experience in the financial industry preferred.
• Ability to cross-sell to existing customers.
• Understanding of advanced math for credit analysis.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products and propose solutions.
• Reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Build relationships with Business Partners and refer customers for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales experience

Customer service

Financial math

Communication

NMLS awareness

Education

College degree or experience

Tools

CAMP

Marketing tools

Job description

Fifth Third Bank in Middletown, OH invites applicants for a Retail Personal Banker II track through a 4-8 week onboarding program with rotations in Operations and Sales & Service. The role centers on consultative selling of deposit and loan products to existing and new customers, while delivering high-quality service and risk-aware practices.

The program emphasizes building customer relationships, cross-selling, and partnering with Mortgage, Small Business, Commercial and Investment teams to