Retail Personal Banker II: Relationship & Solutions Pro

Fifth Third Bank; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

On-the-job training

Travel for training

Job summary

Fifth Third Bank in Stow, Ohio is seeking candidates for a Retail Personal Banker II track, starting with a 9-week onboarding program that includes rotations in Operations and Sales & Service, followed by a certification to demonstrate the required skills for the role.

The role focuses on consultative sales with deposits, loans, and fee-based services, emphasizing relationship building, cross-selling to existing customers, and collaboration with Mortgage, Small Business, Commercial and

Qualifications

• College degree or work experience with transferrable skills.
• Demonstrated ability to develop comfort with sales activities and cross-selling.

Responsibilities

• Use consultative sales process to identify customer financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers for reviews and appointments.
• Partner with Mortgage, Small Business, Commercial and Investment teams to provide holistic solutions.
• Meet/exceed customer experience and production goals.

Skills

Sales ability

Communication

Math proficiency

Professional appearance

Judgment and discretion

NMLS/SAFE knowledge

Education

College degree or relevant work experience

Tools

NMLS MU4R system

Job description

Fifth Third Bank in Stow, Ohio is seeking candidates for a Retail Personal Banker II track, starting with a 9-week onboarding program that includes rotations in Operations and Sales & Service, followed by a certification to demonstrate the required skills for the role.

The role focuses on consultative sales with deposits, loans, and fee-based services, emphasizing relationship building, cross-selling to existing customers, and collaboration with Mortgage, Small Business, Commercial and